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TeleHelp 1.0

 

Product Features

 

* Connection with your existing database, or any database using ODBC standards.
* Integration with other applications.
* Personalization: Each service will be personalized for the recipient.
* Simple and Easy to administer and maintain.
Monitors all call logs from customers requested * services.
* Scale from 2 port line to 65 port line without any coding.
* Unified message routing engine using the three communication channels:

 

Fax on demand applications using telephone calls.
SMS on demand, using customer's mobile devices.
Email on demand, directly to customer's email inbox.

 

* Direct connection to your existing SMTP server.
* Used with any PC.
* One time configuration.
* Full inquiries logs archiving management.
* Dynamic Voice Menu Configuration: where you can define your own service menu according to your customer's personal needs.
* SMS Services: Customers can subscribe to receive new promotions or news from your company.
* Full address book included with the system.
* Can be implemented as a stand-alone application, or it can be integrated with any existing system.
* Ability to create special message templates to be recurrently used.

 
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