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Phone Logger |
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Logger
module features |
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*
Automatically loads on PC
startup and continuously
receives SMDR information from
the PBX system.
* Valid SMDR records are
converted from text to database
format and stored on disk.
* Once setup, Logger
module requires no operator
interaction.
* Conversion of the
incoming SMDR records. For
example: delete unwanted
prefixes from dialed numbers.
* Provides a watchdog
utility that can be used to
alert system administrator in
case of sudden PBX connection
problems.
* Has built-in terminal
emulator support.
* Search calls.
* Can generate HTML, XML
or text reports based on XML
templates.
* Calculate call cost. |
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Calls
browser features: |
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* Displays a
list of call records. Every call
record include basic
information: call start date and
time, extension which placed or
answered the call, trunk, dialed
number, and call duration.
* The software can be setup to
provide additional information:
call type (local, long-distance
or international), telecom
carrier, trunk group, employee
and department who should be
charged for the call.
* Can sort calls list by any
column - ascending or
descending.
* There are two sort levels -
grouping and sorting itself. For
example, you can group calls by
employee and sort by date inside
the group. Local, long distance,
international and incoming calls
are displayed in different
colors.
* Phone Logger has advanced
filtering function. This feature
helps to display only calls that
meet filter criteria.
* Search calls.
* Can generate HTML, XML or text
reports based on XML templates.
*Calculate call cost.
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